Work Experience

Web Developer - volunteer:

  • Developed and designed a community church website using a content management system (CMS).
  • Manages production, development, staging environments, and CMS software updates.
  • Uses cPanel, Softaculous, MySQL, PHP and FTP applications to maintain the website.
  • Converted the website from Joomla to another CMS, and secured it using SSL certificate.

Applications Support Analyst: March 2019 - Oct 2019

Telcom Company, Toronto, ON

  • Utilized ServiceNow incident management to resolve PagerDuty incidents triggered by SIT, UAT, DEV, Build environments, and closed tickets after resolving critical system issues.
  • Used Oracle database to query logs for various applications in Linux servers.
  • Deployed hotfixes in Build, UAT, DEV environments following change management requests, troubleshoot clusters & instances.
  • Worked on a Red Hat OpenShift Kubernetes project hosted in Amazon Cloud Web Services (AWS), and created technical documents in Confluence.
  • Researched for solutions to integrate Red Hat OpenShift 4.0 operators with Elasticsearch, Fluentd, and Kibana (EFK) used for cluster logging.
  • Tested AWS Elastic Kubernetes Services (EKS) as an alternative for hosting micro-services.
  • Created request for change tickets for new users required by Wintel, Help Desk, UNIX teams, and coordinated requests to grant access to CSG SingleView applications.
  • Created tickets to open firewalls and port numbers for different applications used by CSG staff in offshore offices.
  • Tested ServiceNow incident, problem, knowledge management, and request for change in pre-production environment.

Soft Skills

  • Problem-Solving
  • Paired Programming
  • Time Management
  • Team Collaboration
  • Attention to detail
  • Technical Communication
  • Project Management
  • Eagerness to learn new technologies and upskilling

Technical Skills

Programming Languages

JavaScript | HTML5 | CSS3 and Bootstrap 4&5) | Java |

Frameworks and Libraries

React | Next.js| Gatsby.js |Nodes.js |Express.js | Spring Boot |


MySQL | PostgresSQL | MongoDB | SQLite |

Cloud Computing environments

AWS | Google | GitHub | Netlify | Heroku | Vercel |

Software Dev Tools and Work Flows

Visual Studio Code | IntelliJ IDEA |

Project Management

JIRA | CI/CD| Agile and DevOps Concepts|